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SERVICE CLAIM

The cause of the claim does not lie within the product itself. It is caused by accompanying circumstances such as: transport damage, commission error, delayed delivery, incorrect documents…

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COMPONENT CLAIM

The cause of the claim lies within the component (storage, inverter, substructure...) itself. Examples could be malfunctions, defective parts...

TECHNICAL MODULE CLAIM

The cause of the claim lies within the module itself. Examples could be: underperformance, discoloration, PID, hot spots, defective parts…